Please note that our return and exchange policy is the same. We have the following two return and exchange policies for small and large orders.
Return and exchange policy for high volume orders:
Due to the different shipping methods for large orders, please contact us for details of returns and exchanges.
Please note: The return policy for large orders is not applicable to the return policy for the following small orders.
Return and exchange policy for small orders:
We support no reason to return and exchange services within 30 days.
If you don't like the items you buy in our store, we would be happy to return the items within 30 days of the original shipping date.
Make sure you are not wearing or changing it. Returns must be in the condition you received and in the original packaging without wear and tear.
The original security label or damaged label may not be included when the item is returned. The refund may not be eligible.
If you do not have the original packaging, please put a copy of the product return confirmation in the plastic bag into the box.
Our standard policy, replacement is free. However, the shipping cost will be borne by the customer.
How to return:
Contact us by email and our after-sales team will guide you back.
And tell us in the mail the following:
Have your order number ready
A photo of the product.
Why do you want to return it.
Once we receive your return at the warehouse, you will receive a return confirmation email.
After we receive your returned item, we will refund the original payment method.
*Please note: All return addresses are specified, please be sure to contact us before returning. Items can be returned or exchanged within 30 days of receiving the order. Up to 30 days from the date of receipt of the package, the customer will contact us if they find any defective items.